Insurance


  • Business Architecture
  • Operating Model Design
  • Process improvement
  • Stakeholder Management
  • Business Case Design
  • Strategic Storytelling
  • As my main client over 2 years, I led 3 core work-streams as Business Architect – designing the strategic blueprint, target state architecture and process frameworks (Level 0 – Level 3)

  • Operating Model Design
  • Business Case Design
  • Strategic Storytelling
  • Future-fit Target Operating Model, supporting business case (Revenue & Cost) and delivery roadmap adopted by the Executive team

  • Operating Model Design
  • Technical tax and regulatory expertise
  • Strategic Storytelling
  • Successful delivery of a risk-weighted Target Operating Model impact assessment and delivery roadmap, enabling the client to meet the requirements of the new tax regime

  • Operating Model Assessment + Design
  • Strategic Storytelling
  • Current state Operating model heat map with prioritised TOM improvement recommendations delivered to CMO

  • Portfolio Management
  • Complex Business Case and Financial modelling
  • Strategic Storytelling and C-suite communications
  • Provided C-suite with a clear 5-year group-wide portfolio management strategy that maximised cross-divisional growth and efficiency synergies (highly visible and critical project)

  • Project Management
  • Change Management
  • Business Analysis
  • Process Improvement
  • Strategic Storytelling
  • Successful implementation of new core Retirement Fund administration platform with enabling business processes and workflows

  • Business Analysis
  • Audit (Controls review)
  • Project Management
  • New internal controls framework enabling material procurement risk improvements
  • Material process efficiencies
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